Privacy Policy
Last updated: July 31, 2024
1. Introduction
Your privacy and security are of utmost importance to Vidgenie, Inc. (hereafter referred to as "Vidgenie", "the Company", "we" or "us"). This Privacy Policy complements our Terms of Service (the "Terms of Service" or "Agreement"). Terms starting with a capital letter and not defined herein are defined in the Agreement. If you do not agree with this Privacy Policy or any part of it, you should not access this website or use our Services.
2. About Vidgenie
Vidgenie, Inc. is an incorporated company established in [STATE]. Vidgenie processes personal data as a controller and, in some cases, as a processor on behalf of our users. All processing activities are conducted in a lawful and secure manner.
Vidgenie operates a web-based platform that allows users to create AI-generated videos for social media platforms such as YouTube, TikTok, and Instagram. Our services include, but are not limited to, enabling users to generate, edit, and publish video content using artificial intelligence technologies.
Vidgenie may collect, use, or otherwise process personal data relating to you if you are:
- a registered user of Vidgenie ("User");
- a visitor of our website and online services ("Visitor");
- a recipient or viewer of content created through our platform ("Viewer").
This Privacy Policy outlines our practices with respect to processing personal data ("Data"). Please read it carefully to understand how we may collect, use, and process your Data.
3. What information we collect
We collect and process Data relating to Vidgenie Users, Visitors, and Viewers.
3.1. Information from Vidgenie Users
We collect Data directly from Vidgenie Users when they interact with us, including:
- Name
- Email address
- Account credentials
- Payment information (processed securely by our payment partners)
- Content created or uploaded to our platform
- Usage data and analytics
- Communication preferences
- Any other information provided voluntarily
3.2. Information from Visitors
We automatically collect information from Visitors, including:
- IP address
- Device information
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on our website
3.3. Information related to Viewers
We may collect limited information about Viewers of content created through our platform, such as:
- View counts
- Engagement metrics
- Geographic location (country or region level)
4. How we use the information we collect
We use the collected information for various purposes, including:
- Providing and improving our video generation services
- Personalizing user experience
- Processing payments and managing subscriptions
- Analyzing usage patterns to enhance our platform
- Communicating with users about their accounts and our services
- Providing customer support
- Sending marketing communications (with consent)
- Ensuring the security and integrity of our platform
- Complying with legal obligations
Additional Restrictions for Google API Services:
Vidgenie's use and transfer to any other app of information received from
Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
6. Data storage, transfer, and security
Vidgenie takes data security seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Your data may be stored and processed in any country where we have facilities or engage service providers. By using Vidgenie, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.
While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Users are responsible for maintaining the confidentiality of their account credentials and for any activities that occur under their account.
7. Your rights and choices
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access your personal data
- The right to rectify inaccurate data
- The right to request deletion of your data
- The right to restrict or object to processing
- The right to data portability
- The right to withdraw consent (where processing is based on consent)
To exercise these rights or for any questions about your personal data, please contact us at privacy@vidgenie.ai.
8. Children's privacy
Vidgenie's services are not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our servers.
9. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and/or by sending an email to the address associated with your account. Your continued use of Vidgenie after such notifications constitutes your acceptance of the updated Privacy Policy.
10. Contact us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@vidgenie.ai
We will respond to your inquiry as soon as possible and in accordance with applicable data protection laws.